{"id":763,"date":"2022-07-28T03:24:49","date_gmt":"2022-07-28T03:24:49","guid":{"rendered":"https:\/\/www.agilisbooks.com.au\/?p=763"},"modified":"2022-07-28T03:24:49","modified_gmt":"2022-07-28T03:24:49","slug":"5-tips-for-chasing-invoices-without-annoying-your-clients","status":"publish","type":"post","link":"https:\/\/agilisbooks.com.au\/?p=763","title":{"rendered":"5 Tips For Chasing Invoices, Without Annoying Your Clients"},"content":{"rendered":"

As a small business owner, trying to chase payments while not annoying your clients can be a challenge. <\/span><\/h2>\n

Here, Agilis Books have 5 tips for getting those outstanding invoices paid, while maintaining good relationships.<\/span><\/h2>\n

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Whether you\u2019re a small business owner, sole trader, or freelancer – asking for payment on overdue invoices can be a delicate matter. <\/span><\/p>\n

Without an account\u2019s person or department, sometimes you\u2019re trying to secure new work and chase invoices from the same person. That can be an awkward tightrope to walk.<\/span><\/p>\n

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Here are five tips for chasing payments while maintaining customer loyalty:<\/strong><\/p>\n

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Automate Reminders\u00a0<\/b><\/span><\/p>\n

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  • Set friendly payment reminders that go out automatically \u2013 they tell clients they have missed a payment or have one due soon, without making it personal. It\u2019s like your invoicing platform is giving them a nudge, rather than you actually doing it yourself. You can sign it off with just your business name, rather than your own.<\/span><\/li>\n<\/ul>\n

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    Find Out Who Is Behind The Payments\u00a0<\/b><\/span><\/p>\n

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    • Is there another person at the business who is in charge of accounts or payments? Ideally, you want to be selling your services to your usual contact and chasing someone else to pay your invoices.<\/span><\/li>\n<\/ul>\n

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      Enlist Help From A Friend\u00a0<\/b><\/span><\/p>\n

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      • If you have a friend who also has a small business, become each other\u2019s accounts support. Set your friend up with an \u2018accounts@yourwebsite.com\u2019 address and they can send out email reminders and follow-ups to your clients, or call them about the invoice. Maybe you can do the same for them.<\/span><\/li>\n<\/ul>\n

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        Set Expectations When You Negotiate The Job\u00a0<\/b><\/span><\/p>\n

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        • Firm and clear payment terms make it easier to get paid faster and keep that cash flowing. Set out your terms up front \u2013 it\u2019s much easier to talk about your payment expectations when you organise the job, rather than once the invoice has been sent. For persistently slow payers, consider offering an early payment discount or ask for more money upfront for the next job.<\/span><\/li>\n<\/ul>\n

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          Be Nice, But Firm<\/b><\/span><\/p>\n

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          • There\u2019s no need to be rude or aggressive to your clients when chasing a payment – you want to maintain a positive relationship. However, at some point you need to cut off their credit. Often saying \u2018<\/span>I\u2019m very happy to do that for you, just waiting on payment of that last invoice<\/span><\/i>\u2019 will give them the impetus they need to pay you. But if they persistently don\u2019t pay, no matter how much you like the client, you\u2019re not providing a free service! Stop working for the client and chase those outstanding invoices more assertively.<\/span><\/li>\n<\/ul>\n

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            This blog was originally published by BOMA.\u00a0<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"

            As a small business owner, trying to chase payments while not annoying your clients can be a challenge. Here, Agilis Books have 5 tips for getting those outstanding invoices paid, while maintaining good relationships.  <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[5,4],"tags":[],"class_list":["post-763","post","type-post","status-publish","format-standard","hentry","category-financial","category-small-business"],"_links":{"self":[{"href":"https:\/\/agilisbooks.com.au\/index.php?rest_route=\/wp\/v2\/posts\/763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agilisbooks.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agilisbooks.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agilisbooks.com.au\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/agilisbooks.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=763"}],"version-history":[{"count":0,"href":"https:\/\/agilisbooks.com.au\/index.php?rest_route=\/wp\/v2\/posts\/763\/revisions"}],"wp:attachment":[{"href":"https:\/\/agilisbooks.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agilisbooks.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agilisbooks.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}